Your CRM is only worth what your front desk actually uses every day
A CRM for medical practices keeps patient intake, appointment reminders, follow-up care and referral tracking in one place, separate from your clinical EHR. I audit how you work in two to three weeks, for $2,000, and hand you a written plan. Then I build it, connect it to your scheduling system, train your front desk, and hand it over working.
I'm Filip Radisic, founder of Linked Core LLC. I've set up the business architecture for dozens of companies, including one of my own I tore down and started over from zero.
Now I build CRM, sales and automation systems for other business owners priced and delivered in stages, so you pay one stage at a time.
If this page solved one problem you recognized, there's a good chance the rest of your business has a few more just like it.
What goes wrong without a real setup
No-shows that go untracked. Patients miss appointments and nobody has a system to reach back out and rebook them.
Referrals that fall through. A specialist sends you a patient and the intake call never happens.
Recall reminders left to memory. Annual checkups depend on someone remembering to call, not a system that reminds automatically.
Patient communication scattered across tools. Texts, calls and portal messages live in different places with no single view of a patient's history.
New patient intake takes too long at the desk. Paper forms and manual data entry slow down every first visit and create a backlog at the front desk.
No visibility into referral sources. The practice can't tell which referring physicians are sending the most patients, so relationship-building is a guess.
How the setup actually runs
Three stages: the audit in two to three weeks, the build in six to eight, then launch and training in two to three. You keep working the whole time.
Stage 1: I map how your practice already works. How intake happens, how appointments get scheduled, how referrals arrive. The system gets built around that, not around a software demo.
Stage 2: Build and connect. Reminder automation, digital intake forms, referral source tracking, connected to your existing scheduling system.
Stage 2: Move your history across. Patient contact list and referral history out of spreadsheets or your old system, cleaned and de-duplicated, kept separate from clinical records.
Stage 3: Train your front desk. On real patient accounts, with written procedures so a new hire learns the process in days.
Questions medical practices ask
Does this replace our EHR? No. This handles intake, reminders and follow-up communication alongside your existing EHR.
Is this HIPAA-appropriate? I build around the requirements you and your compliance advisor give me. You stay responsible for compliance, including HIPAA. I do not give legal advice.
Can it speed up new patient intake? Yes, digital intake forms completed before the visit are part of the standard build.
What if I only want the audit, not the full build? That is a real option. Some people take the written plan and either do it themselves or bring in someone else.
Do you only work in Florida? No. The build is done remotely and works the same anywhere in the US. Linked Core LLC is based in Fort Lauderdale, Florida.
What it costs
✓ Full audit of your tools, calls, scheduling and paperwork
✓ Written plan of what to build and in what order
✓ Honest answer on whether you need a full build at all
✓ The build, priced by what actually gets built
✓ Data migration from whatever you use now
✓ Team training and written procedures
✓ Two weeks of support after go-live
One hour, free, no pitch
Tell me how many people you run, what you use now, and where work falls through. I will tell you what I would fix first and roughly what it costs.