Your CRM is only worth what your plumbers actually use on the job
A CRM for plumbing companies keeps every call, estimate, dispatch and follow-up in one place instead of across phones and paper tickets. I audit how you work in two to three weeks, for $2,000, and hand you a written plan. Then I build it, move your existing job history into it, train the crew on site in South Florida or by video elsewhere (on site when travel is paid), and hand it over working.
I'm Filip Radisic, founder of Linked Core LLC. I've set up the business architecture for dozens of companies, including one of my own I tore down and started over from zero.
Now I build CRM, sales and automation systems for other business owners priced and delivered in stages, so you pay one stage at a time.
If this page solved one problem you recognized, there's a good chance the rest of your business has a few more just like it.
What goes wrong without a real setup
Emergency calls that go unanswered after hours. A burst pipe call comes in at 9pm and nobody has a system routing it to an on-call plumber.
Estimates that go quiet. You quote a water heater replacement and nobody follows up before the customer calls a competitor.
Dispatch by group text. Two plumbers get sent to the same address, or a job gets missed entirely.
Warranty callbacks tracked nowhere. A customer calls about a leak six months later and nobody can find the original job notes.
No way to flag repeat problem jobs. A customer who calls back three times for the same leak looks identical to a first-time caller in the system.
Technician certifications tracked separately. Licensing and certification renewal dates live in a filing cabinet instead of triggering automatic reminders.
How the setup actually runs
Three stages: the audit in two to three weeks, the build in six to eight, then launch and training in two to three. You keep working the whole time.
Stage 1: I map how your company already works. How calls come in, how dispatch decisions get made, how estimates get priced. The system gets built around that, not around a software demo.
Stage 2: Build and connect. Emergency call routing, estimate templates tied to your pricing, and warranty tracking per job.
Stage 2: Move your history across. Job history and warranty records out of spreadsheets, paper files or the old system, cleaned and de-duplicated.
Stage 3: Train your office and plumbers. On real calls and real jobs, with written procedures for the next hire.
Questions plumbing companies ask
Which CRM do you use? Whichever fits your call volume. Jobber and Housecall Pro both suit residential plumbing well when set up right.
Can it route after-hours emergency calls? Yes, on-call routing and dispatch alerts are part of the standard setup.
Can it flag repeat problem jobs? Yes, job history is tied to the customer record so a callback pattern is visible immediately, not discovered by accident.
What if I only want the audit, not the full build? That is a real option. Some people take the written plan and either do it themselves or bring in someone else.
Do you only work in Florida? No. The build is done remotely and works the same anywhere in the US. Linked Core LLC is based in Fort Lauderdale, Florida.
What it costs
✓ Full audit of your tools, calls, scheduling and paperwork
✓ Written plan of what to build and in what order
✓ Honest answer on whether you need a full build at all
✓ The build, priced by what actually gets built
✓ Data migration from whatever you use now
✓ Team training and written procedures
✓ Two weeks of support after go-live
One hour, free, no pitch
Tell me how many people you run, what you use now, and where work falls through. I will tell you what I would fix first and roughly what it costs.